Privacy Policy | Rasaline

PRIVACY & COOKIE POLICY

RASALINE's website (the "Website" or "Site") uses 'cookies'. By using our Site, you consent to the use of the cookies listed below; however, you can disable cookies and continue to use our Website. We do not use cookies to gather personal information about you from your computer - we can only collect this kind of information if you choose to give it to us.

1. What is a cookie?

Cookies are small text files that virtually all websites use to identify and remember users and track their activities on the Site. They contain small amounts of information and they are downloaded to a user's laptop or other device by a web server when the user visits a website. These cookies remain on the user's device until they expire or are deleted. One of the primary purposes of cookies is to save you time by telling a web server that you have returned to a specific page.

2. What are cookies used for?

Without cookies, it would not be possible to achieve the level of interaction that internet users expect of the web. Cookies are used by browsers for a variety of tasks, such as:

Tracking visits to a website and individual web pages.
Remembering user names and passwords.
Retrieving billing and shipping addresses.
Remembering credit and debit card information.
Keeping users logged into a website when web pages are re-opened.
Remembering un-purchased items in a user's online shopping basket.
Tracking sales.
Analysing trends and user behaviour.
Improving products, services and communications.
Displaying user-appropriate advertising - have you ever wondered why advertsfor your favourite shops keep lingering at the side of your computer screen every time you go online? You can thank cookies for that.
Developing and marketing products and services appropriately.
Measuring the effectiveness of ads and web searches.
Optimising websites and making them easier to navigate.

3. What Cookies Does RASALINE Use?

All of the cookies we use on this Website are 'Performance Cookies', as categorised by The International Chamber of Commerce (UK). This classification of cookie collects anonymous information about the way our visitors use our Website - the most frequently-visited pages, the amount of time spent on each page, the number of users who click on internal and/or third-party links, how many sales are generated through each page, whether you came to our Site via another Website, etc.

No identifiable information is collected by these cookies - all gathered data is aggregated and therefore anonymous. The cookies we use simply allow us to monitor and improve the performance of our Website in general, and improve and personalise each user's experience on this Site. To find out more about our Privacy Policy, please click here.

The following four Google Analytics cookies are used on this Site:

Cookie Name Cookie Description Cookie Expiration

__utma This is a Google Analytics cookie which 2 years

tracks the number of visits you make to

this site and the time of the first, previous

and current visit you make.

__utmb This is a Google Analytics cookie which tracks 30 mins

your activity on this website per session.

__utmc This is a Google Analytics cookie which is Session

used for backwards compatibility.

__utmd. This is a Google Analytics cookie which tracks 6 months

how you arrived at our site.

You can view the privacy policy of Google Analytics at https://policies.google.com/privacy.

4. Do these cookies allow you to spy on users?

No, they do not. These performance cookies simply allow us to track user activity on our Website. They do not contain any personal data or anything that could identify you.

5. How do I delete or modify these cookies?

You can easily delete cookies at any time and modify your browser setting to automatically disable or enable all specific cookies. You can also set your web browser to notify you every time a cookie is presented to your computer, thus allowing you to reject or accept them on an individual basis. However, please be aware of the following consequences:

If you delete cookies, this may cause you to lose information that would otherwise allow you to access our Website more quickly.
By declining cookies, you may not be able to access all or some parts of our Website or enjoy certain interactive features of our services.

6. How to disable cookies on your web browser?

Safari

Go to the Safari menu.
Click on 'Preferences'
Click the 'Security' tab.
Under 'Accept Cookies', set it to accept, reject, or selectively accept cookies.

Firefox 3.0+

Click on 'Tools' in the menu bar.
Click on 'Options...'
Click on 'Privacy' tab in the top section.
From the drop down box, select 'Use custom setting for history'.
Un-check the box that says 'Accept Cookies from Sites'
Click 'OK' and Close the screen.

Internet Explorer 7.0+

Click on 'Tools' in the menu bar.
Select 'Options'.
Click on 'Privacy' tab on top section.
Click on the 'Advanced" button.
Select 'Prompt' for both 'First-Party cookies' and 'Third-Party Cookies'.
Click 'OK' and Close the screen.

Google Chrome 8.0+

Click the 'Tools Menu'.
Select 'Options'.
Click on 'Under the Bonnet'.
Click on 'Cookie Setting' button and tick 'Block all third-party cookies without exception'.
Close the screen.

For further information and guidance on cookies, please visit https://www.aboutcookies.org.uk/.

RASALINE'S GDPR PRIVACY POLICY

This website is owned and operated by RASALINE ("we", "us", "our", and "ourselves") trading as RASALINE. For the purposes of the Data Protection Act 2018 (Act), the data controller is RASALINE.

RASALINE is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use and look after your personal data when you visit our website (regardless of where you visit it from), including when you purchase a product or services or sign up to our newsletter. It also tells you about your rights and how the law protects you.

1. Important Information

Our website is not intended for children and we do not knowingly collect data relating to children.

This Privacy Policy supplements the other policies (including our terms of use (Terms)) and is not intended to override them.

RASALINE is the controller and responsible for your personal data (we, us or our).

To assist you further in understanding this Privacy Policy, we have set out in Part 5 of Schedule 1 a glossary of terms used, examples of types of personal data we collect, how we use it, the lawful basis for processing such data and further details of your rights.

If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us in writing, by email to: rasaline.style@gmail.com

Your duty to inform us of changes - it is important that the data we hold about you is accurate and current, therefore please keep us informed of any changes to your personal data.

Third-party links - our website may include links to third-party websites, plug-ins and applications. By clicking on these links or enabling connections you may be allowing third parties to collect or share your personal data. We have no control of these third-party websites, plug in or applications and are not responsible for their privacy policies, therefore you should also read their privacy policies to understand what personal data they collect about you and how they use it.

2. The Data We Collect About You

We may collect, use, store and transfer the types of personal data about you listed in Part 1 of Schedule 1.

We also collect, use and share aggregated data. However, if we combine aggregated data with your personal data so that it can directly or indirectly identify you, we treat this as your personal data.

We do not collect any special categories of personal data.

Failure to provide personal data - If we are required by law, or under the terms of a contract we have with you, to collect your personal data and you fail to provide it, we may not be able to enter into perform the contract with you and, we may have to cancel a product or service. We will notify you of this at the relevant time.

3. How Personal Data Is Collected

We collect personal data in the following ways:

Direct Interactions

You may provide personal data when you complete online forms, request products/services, subscribe to our services, create a user account, join our mailing lists or otherwise or correspond with us (by post or email).

Automated Technology

We automatically collect personal data (technical and usage) when you browse or interact with our website, by using cookies, and other similar technologies. We may also receive technical data about you if you visit other websites which use our cookies. Please see our cookie policy here for further details.

Publicly Available Sources

We may collect personal data from publicly availably sources such as Companies House and the Electoral Register and credit reference agencies, based inside the EU.

Third Parties

We may receive personal data from: (a) analytics providers based outside the EU (such as Google); (b) advertising networks inside the EU; (c) search information providers inside the EU; and (d) our suppliers such as payment providers, delivery services, website support and maintenance providers.

4. How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data:

to perform the contract we are to enter into or have entered into with you;
to comply with a legal obligation; and
where it is necessary to carry out our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Part 2 of Schedule 1 sets out the lawful basis we will rely on to process your personal data.

We do generally only rely on consent as a legal basis for processing your personal data to send email and SMS marketing communications and you have the right to withdraw your consent at any time by contacting us. Please note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your information.

Marketing - We may analyse your personal data to form a view on what products and or services we think may be of interest to you. You will only receive marketing communications from us, if you have requested information from us or purchased services from us, if you consent to marketing at the time we collect your personal data and you have not subsequently opted out or withdrawn your consent or if we have another basis to send you the marketing communications.

We will get your express opt in before sharing any of your personal information with third parties for marketing purposes. We do not sell lists, accept advertising, or generate any third-party revenue from the information that is generated on this website.

How to opt out - You can opt out of email marketing by clicking the unsubscribe button within the particular marketing email. You can also withdraw your consent to marketing at any time by contacting us at rasaline.style@gmail.com.

Even if you opt out of receiving marketing, we may still use your personal data for other purposes provided we have a lawful basis to do so.

Change of purpose - We will only use your personal data for the purpose that we originally collected it for, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to use your personal data in this manner.

We may process your personal data (without your knowledge or consent) where this is required or permitted by law.

5. Disclosure of Your Personal Data

We may have to share your personal data with third parties further details of which are set out in Part 4 of Schedule 1. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes. They can only process your personal data for specified purposes and in accordance with our instructions.

6. International Transfers

When sharing your data with third parties as specified in Part 4 of Schedule 1, it may be transferred outside the European Economic Area (EEA).

Some of our external third parties are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.

We use specific contracts approved by the European Commission which give personal data the same protection it has in Europe with our services providers;

We may transfer data to US based service providers under the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US.

Please contact our DPM if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

7. Data Security

The security of your personal information is important to us. Please bear in mind, however, that no security system is guaranteed to be 100% secure. Whilst we strive to protect your personal information, RASALINE cannot guarantee or warrant the security of our servers, nor can we guarantee that information you supply through this Website will not be intercepted whilst being transmitted over the Internet. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We also limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know and they can only process your personal data on our instructions and will be subject to a duty of confidentiality.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us. However, we are legally required to keep basic information about our customers (including contact, identity, financial and transaction data) for six years after they cease being customers, for tax purposes.

We may also anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes. We can use anonymised information indefinitely without further notice to you.

9. Your Legal Rights

You have certain rights in certain circumstances under data protection law. These are set out in full in Part 3 of Schedule 1. If you wish to exercise any of your rights, please contact us at: rasaline.style@gmail.com.

You will not have to pay a fee to exercise any of your rights. However, if your request is clearly unfounded, repetitive or excessive, we may charge a reasonable fee for this information or refuse to comply with your request.

We may request specific information from you to help us confirm your identity when you contact us. This is a security measure to ensure that personal data is not disclosed to any person who does not have the right to receive it.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

10. Changes to This Privacy Policy

RASALINE reserves the right to change this Privacy Policy when required by law or at any time we deem necessary. We will post a notification of any alternations on the Website but we encourage you to periodically refer to this policy to remain up to date - upon your first visit to the Website following any changes, you are deemed to have accepted the terms of the Policy.